The Royal Family Guarantee

Our Commitment

If a Royal Frenchel is diagnosed with a life-threatening, genetically inherited condition, verified by a licensed veterinarian and confirmed by Royal Frenchel’s veterinary team, we will honor the following: - The family will receive a replacement Royal Frenchel of equal value, provided as a credit toward: - Another Royal Frenchel of equal value, or - Any Royal Frenchel of higher value, with the family paying the difference This credit may be applied toward any dog of the family’s choosing within the Royal Frenchel program.

Timing & Verification

- The condition must be identified and confirmed by 18 months of age - Diagnosis must be: Documented by the family’s veterinarian, and Reviewed and confirmed by Royal Frenchel’s veterinary partners - This assurance applies only to genetically inherited, life-threatening conditions, not those caused by injury, environment, nutrition, or care practices outside breeder guidance or control.

Family-Centered Flexibility

If the family chooses to keep their original dog and welcome a new Royal Frenchel as well, we fully support that decision. Our priority is the well-being of both the dog and the family, emotionally and practically.

Scope of Assurance

This assurance is limited to placement credit toward another Royal Frenchel and does not include cash refunds, reimbursement of veterinary expenses, or compensation beyond the credit described herein.

A Record We’re Proud Of

In over 25 years of Royal Frenchel breeding, with thousands of dogs placed, only four dogs have ever required replacement under this assurance. That record reflects the care, research, and intentional breeding behind every Royal Frenchel and why this guarantee exists not out of concern, but out of integrity.

Our Philosophy

This assurance is not offered because we expect problems. It is offered because we take responsibility. Royal Frenchels are bred for longevity, stability, and health. And when families choose a Royal Frenchel, they are choosing a program that stands behind its dogs with confidence and care.

Perfect Match Guarantee

We commit to guiding each family toward a Royal Frenchel that fits their lifestyle, temperament preferences, and household needs. This guarantee is based on honest communication from the buyer regarding: - Living environment - Travel and activity level - Prior dog experience - Expectations for companionship Matching is a collaborative process and relies on accurate information from both parties.

Clarification on Natural Variation

While Royal Frenchel takes great care in matching temperament, energy level, and lifestyle compatibility, the breeder cannot guarantee adult size, coat color, coat texture, eye color, or specific behavioral traits, as these may naturally evolve as the dog matures. This clarification does not diminish the intent of the Perfect Match Guarantee, but reflects the natural variability present in all living beings.

24/7 Health & Nutrition Support

Royal Families receive access to ongoing health guidance, including veterinary and nutritional support resources, as part of our extended care network. This support is designed to help families make informed, proactive decisions that protect long-term health and emotional well-being.

Community & Education Access

Each Royal Family receives: - Complimentary access to The Way of the Dog Skool Community - Educational resources, training philosophy, and support tools designed to strengthen the human–dog bond

Mr. White AI Dog Buddy

Families receive one month of complimentary access to Mr. White AI Dog Buddy, an AI-powered companion care system designed to support dogs and their people through daily guidance, reminders, and education.

Direct Breeder Access

Royal Families receive a direct line of communication to Anahata Graceland, creator of the Royal Frenchel lines, with over 50 years of breeding experience. This access reflects Anahata’s commitment to continuity, accountability, and long-term relationship.

Condition of Guarantee: Required Nutrition Protocol

The Royal Family Guarantee is conditional upon the dog being fed pawTree nutrition, as outlined and recommended by the breeder. The Royal Family Guarantee is contingent upon the dog being fed according to the Royal Frenchel Essential pawTree Nutrition Protocol as outlined in the Royal Frenchel Essential pawTree Nutrition Protocol (current version available at:

https://pawtree.com/doglove/myrecommendation/Royal-Frenchel-Essentials

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Why is this important?

Royal Frenchels are bred for: - Gut health stability - Low inflammation - Emotional regulation & attunement - Long-term vitality - Little to No Gas Inferior or incompatible nutrition is a known contributor to: - Digestive and gut issues - Inflammatory conditions - Heart conditions - Skin and coat problems - Allergies - Behavioral instability - Reduced longevity Because nutrition directly impacts health outcomes, Royal Frenchel cannot be responsible for conditions that arise when the required nutrition protocol is not followed.

Approved Alternative Nutrition Clause

Royal Frenchel recognizes that individual circumstances may require alternative nutrition options. Buyers may use a nutrition plan other than pawTree only if: - The alternative food meets or exceeds the nutritional quality, ingredient integrity, and sourcing standards of the Royal Frenchel Essential pawTree Nutrition Protocol, and - The alternative is reviewed and approved in writing by Anahata Graceland or the Royal Frenchel nutrition support team. Written approval must be obtained prior to implementation and maintained on file.

Important Clarification

Absent written approval: - pawTree nutrition remains the required standard - Use of alternative foods automatically voids applicable portions of the Royal Family Guarantee Emergency stabilization diets may be used temporarily when medically necessary, provided Royal Frenchel is notified as soon as reasonably possible.

Veterinary Care & Nutrition Integrity

Royal Frenchels are bred and raised under a nutrition-first care philosophy. Based on decades of experience and long-term research, we have found that a significant majority of common canine health and behavioral issues are created by or influenced by nutrition rather than genetics or acute illness alone. Extensive data and practical outcomes support that approximately 83% of routine dog health concerns can be improved, managed, or prevented through proper, species-appropriate nutritional care. Because nutrition directly affects gut health, inflammation, immune response, and behavior, dietary consistency is considered a core component of the Royal Family Guarantee.

Veterinary Visits & Dietary Authority

Should a Royal Frenchel require veterinary care or hospitalization, the buyer agrees to the following: - Dietary changes may not be made solely at the discretion of a veterinarian unless that veterinarian is also a certified canine nutritionist, or unless nutritional changes are reviewed with the Royal Frenchel team. - The buyer agrees not to transition the dog to canned, prescription, or “bland” diets without consultation, except in true emergency stabilization scenarios. - In all non-emergency situations, Royal Frenchel must be contacted if a veterinarian recommends dietary changes, including: - Prescription foods - Canned or processed diets - “Bland” food protocols - Elimination or specialty diets This allows the breeder and nutrition support team to collaborate in determining the best course of action for the dog’s long-term health.

Conflict of Interest Disclosure

Many veterinary hospitals sell or recommend foods produced by large commercial manufacturers that also supply veterinary practices and hospital systems. While veterinary care is essential and respected, nutritional education is not a primary focus of standard veterinary training, and dietary recommendations may not always align with long-term wellness outcomes. For this reason, Royal Frenchel retains nutritional oversight for dogs covered under the Royal Family Guarantee.

Limitation of Responsibility

Royal Frenchel cannot be held responsible for health issues like: digestive, inflammatory, or behavioral issues that arise from: Unauthorized dietary changes Long-term use of commercial canned or prescription foods Failure to consult the breeder when nutrition is altered Such actions are considered outside the breeder’s control and void applicable portions of the Royal Family Guarantee.

Required Communication

If your Royal Frenchel: - Is hospitalized - Is advised to change diet - Is prescribed “bland” food or prescription nutrition - Experiences gut, inflammatory, or behavioral symptoms You agree to contact Anahata Graceland or the Royal Frenchel support team promptly so we can: - Review recommendations - Provide nutritional alternatives where appropriate - Support you in making the most informed decision for your dog’s care Our goal is collaboration — not opposition — with veterinary professionals, while ensuring nutrition decisions remain aligned with what we know produces the best outcomes for Royal Frenchels. Health Reporting Timeline Health concerns requiring veterinary evaluation must be communicated to Royal Frenchel within a reasonable timeframe, ideally within forty eight (48) hours of the initial veterinary examination, to allow timely guidance, collaboration, and support. Failure to communicate within this timeframe may limit the breeder’s ability to assist and may affect the applicability of the Royal Family Guarantee.